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Site Maintenance Packages

Our site maintenance packages are available as quarterly and yearly packages with a discount for pre-purchasing the package for 1 year.  The price of each package is based upon the cost:

  • for maintaining the core CMS software used,
  • for maintaining each extension / add-on added to your website, and
  • any additional costs associated to specific needs not met under our standard maintenance agreement.

Each maintenance package includes the following:

  • All updates for core CMS software, including immediate updates for security releases
  • Immediate security updates for all covered extensions* on site
  • Quarterly updates for all feature releases for all covered extensions* on site
  • Ability to request a feature release be applied sooner than scheduled application**

*Only extensions written into the maintenance agreement are covered.  Some custom extensions or extensions added by client may not be covered or are covered by a seperate agreement
** Client can request a feature release to be applied sooner.  Times Two Technology may apply the release sooner than scheduled time permitting, or client can choose to pay to have the released applied through a support package or on per-hour basis.